BOOK NOW FOR 2021
BOOK NOW FOR 2021
Strict health and hygiene procedures have been implemented, now with Touch Point Contact, giving our guests peace of mind. We are actively taking extra precautions ensuring guests and staff safety and well being.
We supply complimentary, hand gel steriliser, anti-bacterial wipes, a supply of spare surgical mask as well as a new disinfectant cleaning spray with brand new cloths for every new guests arrival.
If you have any questions or concerns please call us on +44 203 627 2000 and one of our dedicated team will answer any questions you or your family have.
It’s now more important than ever to maintain and exceed high standards of cleanliness. We want to share with you some of the procedures we continue to undertake to maintain the best possible cleanliness and safety for our guests and dedicated team members.
Touch Point Cleaning:
Our professional cleaning team focus on high-traffic areas and now carry out the following as part of our regular cleaning service. It involves disinfecting all common touch points within a room, such as door handles and knobs, window handles, light switches, taps, remote controls, chair rests/arms, etc. We always clean first then sanitise.
We also supply complimentary.....
Hand gel steriliser, anti-bacterial wipes, a supply of spare surgical mask as well as a new disinfectant cleaning spray with brand new cloths for every new guests arrival.
A rack of leaflets or even a ring-binder of plastic pockets packed with printed information and helpful advice for our guests is just not viable anymore. The traditional display stands and information folders will now all be digital and online available to access before and during your holiday limiting any cross-contamination from previous guests.
It has everything you need to know about arriving at our home, door entry codes, directions, parking, pool access as well as additional information on our home called our home manual. It also lists lots of great information on local family attractions, places to visit, local restaurants and shopping centres as well as departure notes at the end of your holiday. It's fabulous!
We, like a lot of other local family-run business, are confident things will improve soon and would like to take this opportunity to wish you and your loved ones all the best in this very trying time
Like many companies within the tourist industry, we’ve also had to adapt and update our terms of business (tob’s) to make sure clients, and us, are covered with regards to cancellations.
As part of our tob's you are required, at the time of booking, to have cancellation insurance INCLUDING relating to COVID-19 restrictions. Companies are now offering Covid-19 cover, including all medical bills whilst away, which is great news and very reassuring for travellers and businesses.